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Data Residency & Compliance

Lineserve provides comprehensive data residency options to help you meet regulatory requirements and data sovereignty needs across multiple global regions.

Data Centers & Regions​

Available Regions​

  • United States: US East (Virginia), US West (California)
  • Europe: EU West (Ireland), EU Central (Germany), EU North (Sweden)
  • Asia Pacific: AP Southeast (Singapore), AP Northeast (Tokyo), AP South (Mumbai)
  • Canada: CA Central (Toronto)
  • United Kingdom: UK South (London)

Data Center Certifications​

  • SOC 2 Type II - Security and availability controls
  • ISO 27001 - Information security management
  • PCI DSS Level 1 - Payment card industry compliance
  • GDPR Compliant - European data protection regulation
  • HIPAA Eligible - Healthcare data protection (US regions)

Data Residency Controls​

Regional Data Storage​

# Create VPS in specific region
lineserve compute create-instance \
  --plan standard-2 \
  --region eu-west-1 \
  --data-residency strict

# Create database with data residency
lineserve database create \
  --type postgresql \
  --region eu-central-1 \
  --data-residency eu-only

Data Residency Policies​

  • Strict: Data never leaves specified region
  • Regional: Data stays within geographic region (e.g., EU)
  • Standard: Data may be replicated for backup/DR purposes
  • Global: Data may be processed in any Lineserve region

Compliance Frameworks​

GDPR (General Data Protection Regulation)​

Applicable Regions: All EU regions Features:

  • Data Processing Agreements (DPA) available
  • Right to data portability
  • Right to erasure ("right to be forgotten")
  • Data breach notification within 72 hours
  • Privacy by design and default
# Enable GDPR compliance mode
lineserve account set-compliance \
  --framework gdpr \
  --region eu-west-1 \
  --data-controller "Your Company Name"

CCPA (California Consumer Privacy Act)​

Applicable Regions: US West (California) Features:

  • Consumer rights to know, delete, and opt-out
  • Data sale restrictions
  • Non-discrimination provisions

PIPEDA (Personal Information Protection and Electronic Documents Act)​

Applicable Regions: Canada Central Features:

  • Privacy protection for personal information
  • Consent requirements for data collection
  • Data breach notification requirements

Data Protection Act 2018 (UK)​

Applicable Regions: UK South Features:

  • UK implementation of GDPR principles
  • ICO (Information Commissioner's Office) compliance
  • Post-Brexit data protection framework

Data Processing Agreements​

Standard DPA Terms​

  • Data Controller: Customer (you)
  • Data Processor: Lineserve
  • Processing Purpose: Cloud infrastructure services
  • Data Categories: As specified by customer
  • Retention Period: As configured by customer

Requesting a DPA​

# Request Data Processing Agreement
lineserve legal request-dpa \
  --company "Your Company Name" \
  --email "legal@yourcompany.com" \
  --jurisdiction "EU" \
  --framework "GDPR"

Data Encryption​

Encryption at Rest​

  • AES-256 encryption for all stored data
  • Customer-managed keys available
  • Hardware Security Modules (HSM) for key protection
  • Automatic key rotation every 90 days

Encryption in Transit​

  • TLS 1.3 for all API communications
  • IPSec VPN for private network connections
  • End-to-end encryption for messaging services
  • Perfect Forward Secrecy for all connections

Key Management​

# Create customer-managed encryption key
lineserve security create-key \
  --name "production-data-key" \
  --region eu-west-1 \
  --algorithm AES-256

# Enable encryption for VPS
lineserve compute create-instance \
  --plan standard-2 \
  --encryption-key production-data-key \
  --region eu-west-1

Data Backup & Recovery​

Regional Backup Policies​

  • Primary Backups: Same region as source data
  • Cross-Region Backups: Optional, with explicit consent
  • Backup Encryption: Same encryption as source data
  • Retention Policies: Configurable per compliance requirements

Disaster Recovery​

# Configure DR with data residency constraints
lineserve backup configure-dr \
  --source-region eu-west-1 \
  --target-region eu-central-1 \
  --data-residency eu-only \
  --encryption customer-managed

Audit & Compliance Reporting​

Compliance Reports​

  • SOC 2 Type II reports available annually
  • ISO 27001 certificates and audit reports
  • Penetration testing reports (quarterly)
  • Compliance attestations for specific frameworks

Audit Logs​

# Enable comprehensive audit logging
lineserve audit enable \
  --services all \
  --retention 7-years \
  --region eu-west-1 \
  --compliance gdpr

# Export audit logs
lineserve audit export \
  --start-date 2024-01-01 \
  --end-date 2024-12-31 \
  --format json \
  --encryption enabled

Data Subject Rights​

GDPR Rights Implementation​

  • Right of Access: Data export functionality
  • Right to Rectification: Data modification APIs
  • Right to Erasure: Secure data deletion
  • Right to Portability: Standard data formats
  • Right to Object: Opt-out mechanisms

Data Subject Request Process​

# Process data subject access request
lineserve privacy data-subject-request \
  --type access \
  --subject-email "user@example.com" \
  --verification-method email \
  --format json

Cross-Border Data Transfers​

Transfer Mechanisms​

  • Standard Contractual Clauses (SCCs) for EU transfers
  • Adequacy Decisions where applicable
  • Binding Corporate Rules for multinational organizations
  • Explicit Consent for specific transfers

Transfer Restrictions​

# Set transfer restrictions
lineserve data set-transfer-policy \
  --source-region eu-west-1 \
  --allowed-regions "eu-central-1,eu-north-1" \
  --mechanism scc \
  --approval-required true

Industry-Specific Compliance​

Healthcare (HIPAA)​

Available in: US regions only Features:

  • Business Associate Agreements (BAA)
  • Encrypted storage and transmission
  • Access controls and audit logs
  • Breach notification procedures

Financial Services (PCI DSS)​

Available in: All regions Features:

  • Cardholder data environment isolation
  • Network segmentation
  • Regular security testing
  • Compliance validation

Government (FedRAMP)​

Available in: US regions only Features:

  • Government-grade security controls
  • Continuous monitoring
  • Incident response procedures
  • Supply chain risk management

Data Retention & Deletion​

Retention Policies​

# Configure data retention policy
lineserve data set-retention-policy \
  --service-type compute \
  --retention-period 7-years \
  --auto-delete true \
  --compliance-framework gdpr

Secure Deletion​

  • NIST 800-88 compliant data sanitization
  • Cryptographic erasure for encrypted data
  • Physical destruction of storage media
  • Certificate of destruction available upon request

Compliance Monitoring​

Automated Compliance Checks​

# Enable compliance monitoring
lineserve compliance enable-monitoring \
  --frameworks "gdpr,ccpa,pipeda" \
  --alert-email "compliance@yourcompany.com" \
  --check-frequency daily

Compliance Dashboard​

  • Real-time compliance status
  • Policy violation alerts
  • Audit trail visualization
  • Regulatory change notifications

Support & Documentation​

Compliance Support​

  • Dedicated compliance team for enterprise customers
  • Legal consultation for complex requirements
  • Implementation guidance for new regulations
  • Training and certification programs

Documentation​

  • Compliance guides for each framework
  • Technical implementation documentation
  • Best practices and recommendations
  • Regular updates for regulatory changes

Contact Information​

For compliance and data residency questions: