Account Overview
Manage your Lineserve account settings and understand your dashboard.
Dashboard Overview
The Lineserve dashboard provides a centralized view of your messaging activities and account status.
Key components of your dashboard include:
- Message Statistics: Track sent, delivered, and failed messages
- Credit Balance: Monitor your available messaging credits
- Recent Campaigns: View your most recent messaging campaigns
- System Alerts: Important notifications about your account or the platform
Account Types
Lineserve offers different account tiers to meet various business needs:
| Account Type | Features | Best For |
|---|---|---|
| Basic | Standard SMS, basic reporting | Small businesses, startups |
| Professional | SMS, WhatsApp, advanced analytics | Growing businesses |
| Enterprise | All channels, priority support, custom integrations | Large organizations |
tip
You can upgrade your account at any time from the Account > Subscription section.
Account Status
Your account status affects your ability to send messages. Possible statuses include:
- Active: Account in good standing
- Limited: Temporary restrictions due to policy violations
- Suspended: Account disabled due to serious violations or payment issues
If your account is limited or suspended, contact our support team immediately.