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Creating Users

Learn how to create and manage user accounts in your Lineserve dashboard.

User Management Overviewโ€‹

As an account administrator, you can create multiple user accounts for your team members, allowing them controlled access to your Lineserve services.

Adding New Usersโ€‹

To add a new user to your account:

  1. Navigate to Users > Manage Users in your dashboard
  2. Click the Add User button
  3. Fill in the required information:
    • Email address
    • First and last name
    • Role (Admin, Developer, Viewer)
    • Department (optional)
  4. Click Create User

The new user will receive an email invitation with instructions to set up their password.

tip

Ensure you assign appropriate roles based on job responsibilities. Users should only have the permissions they need to perform their tasks.

User Status Typesโ€‹

Users in your account can have the following statuses:

StatusDescription
ActiveUser has full access based on their assigned role
PendingInvitation sent but not yet accepted
SuspendedUser account temporarily disabled
DeactivatedUser account permanently disabled

Managing Existing Usersโ€‹

To manage existing users:

  1. Go to Users > Manage Users
  2. Find the user you want to manage
  3. Click the Actions menu to:
    • Edit user details
    • Change their role
    • Reset their password
    • Suspend or deactivate their account
caution

Deactivating a user account is permanent. For temporary removal, use the suspend option instead.

User Audit Logsโ€‹

For security and compliance, all user management actions are logged:

  1. Navigate to Users > Audit Logs
  2. Filter logs by:
    • Date range
    • User
    • Action type
  3. Export logs for compliance reporting if needed

Next Stepsโ€‹

After creating users, learn about the different user roles and permissions available in Lineserve.